Article 1- General principles
LHM is convinced that the privacy of its clients and partners is of essential importance. Personal data is therefore handled and protected with the utmost care, in full compliance with requirements laid down by existing privacy legislation.
If LHM intends to further process the personal data for a purpose other than the one for which it has been collected, it shall provide the data subject with the necessary information in this regard.
LHM wishes to emphasise that the data subject is never under any obligation to provide LHM with the requested data.
For the purposes of processing personal data within the scope of the activities such as those referred to in this policy, LHM NV, located at Winkelomseheide 215 in 2440 Geel, Belgium, regards itself as the data controller as referred to in the General Data Protection Regulation.
Article 2- The data subject’s data
LHM collects and processes the data subject's data directly by means of personal meetings, telephone conversations, e-mail and/or contact and quotation forms on its website. In this way, the contact person's contact details and the payment information are processed by LHM.
LHM does not collect or process any sensitive information, such as data revealing your race or ethnic origin, political, religious or philosophical beliefs, any trade union membership, your health or sex life.
LHM never deliberately asks or collects personal data from children under the age of 12. If LHM discovers that it has unknowingly collected personal data from a child under the age of 12, it will remove the personal data of that child from its files as soon as reasonably possible.
Article 3- Security and confidentiality
LHM undertakes all the necessary steps to guarantee the security of personal data. To ensure that your data is protected from, among other things, unauthorised access, unlawful use, loss or unauthorised modifications, LHM makes use of various security technologies and procedures.
The necessary measures have been taken at physical, electronic and organisational levels to safeguard the security and confidentiality of personal data. LHM will continue to enhance its security procedures as new technologies become available.
In accordance with the applicable statutory requirements, LHM will provide adequate security measures to protect the manual and electronic processing of the respective contact person's data and to prevent it from being misused in any way.
Article 4- Data retention
LHM does not store personal data any longer than is strictly necessary to execute an agreement and/or trade relation for which the personal data is collected.
This means that the personal data may be held for a reasonable period after a final interaction with LHM. When the personal data is no longer required, it will be destroyed or removed in a safe manner.
Article 5- Purpose and statutory base
LHM uses the personal data it processes exclusively to facilitate a new trade relationship and/or to trade on a regular basis with the respective company. It specifically includes the following activities:
Processing of this data is necessary for the performance of an agreement to which the respective company is a party.
Article 6- Proportionality
The data subject’s personal data collected and processed by LHM is adequate, relevant and not excessive for the specific purposes for which it is collected and processed. The data subject’s data is as accurate as possible and, if necessary, updated.
Article 7- The data subject’s rights
The data subject whose personal data is processed is entitled to inspect his or her personal data processed by LHM.
Furthermore, the data subject also has the right to ask LHM to correct his or her data. "Correcting" is understood to mean, inter alia: supplementing, deleting, blocking or otherwise ensuring that the data subject’s data is no longer used.
LHM is obliged to correct the data subject’s data only if it is factually inaccurate, incomplete or irrelevant for the purposes for which LHM uses it.
Finally, the data subject has the right to request that LHM limit the processing of his or her data, to object to such processing and to transfer the personal data.
LHM will immediately provide the data subject with information about the follow-up to such request.
A request for access or the exercise of another right may be addressed to: Anja.Leys@lhm.be
Article 8- Receivers of personal data
LHM shall not share the obtained personal data with third parties that wish to use the personal data for direct marketing, unless the data subject has given specific consent to do so.
LHM may also share personal data with third parties for other purposes, but only in the following cases:
LHM may communicate personal data for legitimate business purposes (such as processing orders, handling complaints, etc.) to its affiliated companies or subsidiaries.
LHM may call upon service providers, agents or contractors to provide services on behalf of LHM, including the provision of the LHM sites and the services available to the data subject. It is possible that, during performance of such services, these external parties may gain access to, or may have to process, personal data.
LHM requires a written agreement from such external parties, which may be located in a country other than the country in which the data subject has used the LHM site or service, that they will comply with all relevant legislation on data protection and security requirements with respect to such personal data.
LHM may disclose the processed personal data if it is legally obliged to do so or if LHM considers in good faith that such disclosure is reasonably necessary to comply with legal procedures or to respond to any claims.
In the event of a full or partial merger with or a full or partial acquisition of LHM by another company, the acquirer would have access to the information held by that LHM entity. Such information may contain personal data.
Article 9- Complaints, questions and remarks
If the data subject has any complaints about the way in which his or her personal data has been processed, he or she always has the right to file a complaint with the Privacy Commission (as from 25 May 2018: the Data Protection Authority). The contact details are to be found on the following website: